Money-saving deal gives NHS staff access to latest digital tools

Thursday 29th June 2023

All NHS staff in England will have access to the latest digital tools as part of ongoing efforts to increase efficiency and boost productivity in the health service.

A deal negotiated by NHS England will mean all NHS workers, including doctors, nurses, clinicians and support staff, can benefit from the full suite of Microsoft 365 workplace productivity apps, making collaboration easier and maximising time for care.

In the past, each local organisation would be responsible for purchasing their own licences for software. By using a single national contract, the NHS is taking advantage of its collective purchasing power to save millions of pounds, as well as ensure organisations are all working on the same systems.

The new five-year agreement, which has been awarded to Bytes, includes access to Microsoft products and will also provide the opportunity to introduce further innovative tools from other suppliers in the future.

Since the first national deal in March 2020 made the Microsoft Teams app available to all NHS staff, users have saved more than 17 million hours of time by using it for virtual meetings, where meeting in person is not necessary.

John Quinn, Chief Information Officer at NHS England, said:

“This new five-year agreement will mean we can create a platform for innovation so that NHS workers always have the latest digital tools to help them focus on frontline care.

“We’ve seen huge benefits following our original agreement with Microsoft in 2020, whether using Microsoft Teams to make it quicker and easier to arrange meetings or other digital tools that mean more time can be spent supporting patients.

“As the NHS turns 75, this deal is part of a long history of the health service adapting to make use of the latest and greatest innovations available to deliver more productive and joined up services for patients, and gives us a strong platform to build on for the future.

“This is a further great example of the NHS using our collective buying power to secure market-leading products at a reduced cost for taxpayers, and our contract with Bytes means we can also explore opportunities to introduce new innovative technology over the coming years.”


Clare Barclay, Chief Executive Officer, Microsoft UK, said:

“As the NHS marks its 75th anniversary, Microsoft is delighted to provide technology that will enable clinicians and support staff to focus on what matters most – caring for patients.

“This agreement will ensure that NHS organisations can deliver efficiency, reform ways of working through collaboration tools and build resilience through a modern, secure cloud-based infrastructure.”


Jack Watson, Managing Director, Bytes, said:

 “Bytes are delighted to strengthen our longstanding relationship with the NHS by accelerating their secure adoption of Microsoft cloud services that provide a platform for future innovation in healthcare. This five-year contract highlights the breadth and depth of skills Bytes bring in managing, advising, and supporting the NHS to utilise secure cloud platforms, analytics, and apps.

“This award reflects our remarkable heritage in connecting people with technology. It is fitting, and a great privilege, to be selected as the partner of choice on the 75th anniversary of the NHS. We are committed to putting customer service and patient outcomes at the forefront of our daily activity.”


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