Bytes Software Services invests in Copilot for Microsoft 365; driving innovation and collaboration

Thursday 13th June 2024

Kathryn Piper

Marketing Manager

Author

Introduction

Bytes Software Services are thrilled to announce that we have made significant investments in Copilot for Microsoft 365 (M365), with 100% coverage for all sales and marketing teams, and additional access rolled out across other teams within the business.

Bytes’ commitment to innovation

Our investment in Copilot for Microsoft 365 reflects our commitment to streamlining workflows, improving collaboration, and driving innovation. Building on our strategic relationship with Microsoft, we’re dedicated to utilising and understanding revolutionary AI technology to optimise internal processes and deliver outstanding levels of customer service.

Here are just a few of the benefits we’ve already seen as a result of using Copilot for M365:

Meeting preparation: Copilot has assisted across the business in preparing for presentations and customer meetings by providing relevant information, talking points, and relevant agendas based on previous sessions. It also recaps key points from previous meetings to follow up with and captures next steps to share post-meeting.
Email support: Copilot has helped teams by offering email reply options, helping them write messages, and supporting with prompt follow ups. This has saved countless hours and enhanced the efficiency of email communications across the Group – both internally and externally.
Data analysis and reporting: Copilot is being used to analyse data to identify patterns, trends, and insights that can inform strategy and decision-making. It has generated reports, charts, and visualisations to communicate key findings ready to action.
Collaboration and project management: Copilot has streamlined collaboration among teams by facilitating document sharing, task assignment, and project management within Microsoft 365 applications like Teams and SharePoint. It helps teams stay organised and aligned on goals and deadlines.

"We have been running internal pilots across the Group, and the impact of using Copilot for Microsoft 365 has been nothing short of remarkable,” says Sam Mudd, CEO of Bytes Technology Group. “If I look across sales for example, we’ve been able to accelerate responding to enquires, generating meeting follow ups, gathering relevant information from multiple sources, and sharing at pace, all of which has enabled us to serve our customers with even greater levels of excellence.”

“This is just one example of the impact and I’m hugely excited to announce this relationship with Microsoft, where our missions align to empower every person and organisation to achieve more. Whether this is personally or professionally, Copilot is enabling this in an ethical, inclusive and innovate way.”

Empowering customer success

There has been a huge appetite for Copilot for Microsoft 365, since its announcement in March 2023. Bytes Software Services has been supporting organisations of all kinds to harness the power of this AI technology. As a Solutions Partner for Microsoft Cloud, and a relationship with Microsoft spanning decades, we’re best suited to support both public and private sectors in becoming technically ready, deploying, securing, and adopting Copilot for Microsoft 365.

We’re also one of few partners globally with the capabilities to deliver a range of both fully funded and chargeable Copilot for Microsoft 365 workshops. Live examples of the variety of use cases under development with customers using the power of Copilot and AI are:

A local council supporting the delivery of translation services, intelligent traffic management systems, chatbots for citizen services and tourism engagement
A higher education provider identifying students who may drop out of university, predict water and air quality in region, and increase speed of finding student services information across campus
A global investor firm using AI across all departments and regions with specific uses cases in marketing for content creation, accounting and finance for the streamlining of processes and data entry, and the wider business for language translations, forecasting, and transcript and minute taking in meetings
A healthcare trust increasing the amount of time doctors can spend with patients by increasing efficiencies in note taking and storage, and performing sentiment analysis on emergency services calls to triage services to patients quicker
A global charity using predictive analytics for resource allocation and planning, automating administrative tasks, and providing accessible AI tools for senior leadership team to speed up manual processes

"We are excited for our sales team to experience and implement a new way of working," Says Richard Horowicz, Sales Director at Bytes Software Services. "Providing our customers with an enriched level of service, as well as being able to share stories that can light up the value of utilising Copilot for M365 within their own companies.

Copilot for M365 has already delivered value increasing productivity, being able to react quicker and enhance the development of our people."

Do you want to speak to Bytes about Copilot for Microsoft 365?

Email [email protected] or speak to your Bytes Account Manager today and we'd be happy to get you in touch with a specialist! For more information and resources around Copilot, visit our Copilot Web Hub or follow our Copilot Community Group on LinkedIn.

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